Audience Access
Audience Access is where you decide who can reach the live experience and how open the rollout should be.
Access modes
The core decision is the access mode:
Open: anyone who reaches the experience can enter, and the workspace records themWhitelist: only users you allow can access
For early stakeholder pilots, Whitelist is usually the safer choice.
What operators do here
From this page, operators can:
- switch the access mode
- add users one by one
- import users by CSV when the audience is larger
- review who has joined and whether they are active
A practical rollout rule
Use the narrowest access model that matches the current phase:
- early pilot:
Whitelist - broader testing: still controlled, but with a larger allowed list
- open launch:
Open, if that is the product decision
If you want a tightly controlled web pilot, keep this aligned with your channel settings as well.
What to review regularly
Even in a healthy rollout, check this page often enough to answer:
- who has entered recently
- whether the allowed audience still matches the rollout plan
- whether old pilot users should be removed or blocked