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Booking

Codeer does not ship a dedicated booking tool. In most cases you do not need one: modern LLMs are good at surfacing a booking link at the right moment, as long as the link is somewhere the agent can see.

Give the agent the booking URL in one of these places:

  • in Instructions, for example: When the user is ready to schedule, share https://calendly.com/<your-team> and ask them to pick a time.
  • or in a Knowledge Base file that the agent can retrieve when the conversation reaches the booking step.

Then let the LLM decide when to surface it. Keep the trigger narrow (for example, only after the approved next step is book a call) so the link does not appear on every turn.

When to reach for something heavier

Use a more structured approach only if you actually need it:

  • Request Form when you need specific fields (name, company, preferred time window) collected in a clean shape before a human follows up.
  • Call Agent when another agent already owns the scheduling workflow.
  • HTTP Request or API Access when your own system should create the booking directly.