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Dashboard

Dashboard is the quickest way to see whether a workspace is actually being used and whether recent changes are affecting real traffic.

Workspace dashboard with usage cards and recent activity trends

What operators look for

After a publish, operators usually watch:

  • whether any client users are arriving
  • whether conversations are starting
  • whether message volume is rising or dropping
  • whether form activity is appearing when request forms are part of the flow

Time range matters

Use the time-range switch to match the question you are asking:

  • Past 7 days: recent launch checks
  • Past 14 days: short pilot review
  • Past 30 days: broader adoption and trend review

How to read a quiet dashboard

A quiet dashboard is not automatically a problem.

It may simply mean:

  • the rollout is still intentionally small
  • the audience has not been invited yet
  • the channel is live but traffic has not started

Use it together with Histories instead of treating charts alone as the full story.